The success of multi-channel commerce and services come from agile digitalization

In recent years, purchases have moved online at an ever-accelerating pace. In addition to consumer sales, even B2B sales have moved online. However, the change in purchasing behavior is only one of the drivers of change in the retail industry.

Digital commerce is facing fierce global competition and therefore, it is increasingly critical to know your customer base and find a competitive advantage. Online product and service comparisons are easy, requiring just one click or two, and customers have become accustomed to appreciating high-quality product information, easy availability, fast delivery and simple purchasing.

Digitalization is an increasingly crucial factor for the success of a service company. According to a survey (*), 72% of growing companies have identified digitalization as a strategic goal. Several of these companies are also exporting their services and planning to expand their international business.

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Value creation of a service company through digitalization and user-oriented service design

In order to create a functioning solution, a firm understanding of the complexity of trade practices and ways to make them more efficient is needed. Ease of purchase is developed through rich product information and the seamlessness of a dependable digital commerce solution. Customer satisfaction and smooth workflows enabled by the right tools can help ensure a competitive advantage.

Pinja has extensive experience in the digitalization of businesses in the retail sector and service companies. We know what drives service companies, as we have transformed traditional customer-specific software from selected industries to industry-wide solutions.

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Choose a partner who understands the change in the trade sector

We are your guide to multi-channel sales and delivery process development, and customer-centric growth. We act as a growth partner for digital sales and support change management.

Growth partnership & trade process development

Digitalization and change management of multi-channel sales

We provide people- and process-oriented trade expertise and growth partnerships. We help you digitize multi-channel sales and develop processes and ERP in the trade sector. We invest in continuous support and partnership for growth.

A Digital service experience

A smoother and more efficient digital commerce service process

We are able to provide the best comprehensive solution for the entire order-supply chain of the business and ensure a smooth deployment. By ensuring even smoother work and information management, we enable the growth of order volumes, as well as fast and reliable delivery. We also help develop the discoverability of your digital commerce and a digital service experience that supports growth.

Our digital commerce solutions:

Digital Commerce ERP by Pinja

We know the complexity of everyday trade and that is why we developed a more agile and efficient ERP system that really helps you instead of slowing you down. Digital Commerce ERP by Pinja has been developed together with retail experts and growing companies to respond specifically to the growth and changes in the digital commerce business. The system is a solution to facilitate the perception of the whole when it comes to the joint management of logistics, a brick and mortar and an online store. We help facilitate and automate sales orders and other manual work in order to improve efficiency.

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Magento 2 digital commerce solutions

We know the Magento 2 digital commerce solution inside out and have solid experience in delivering particularly challenging Magento 2 systems. Our special strength is our experience in creating demanding Magento 2 integrations. We implement integrations to e.g. ERP systems, product information management systems, payment terminals and payment intermediaries. Integrations make using Magento more agile and automated.

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Akeneo PIM product information management

We help make the maintenance and publication of product information easy, efficient and fast with the Akeneo PIM solution. The advantages of the Akeneo PIM solution we deploy are especially evident when operating in several markets, selling to different target groups or using product information on several channels or in several languages. In addition, we bring along trade experts and our years of experience in the use and development of systems.

Check out our Akeneo PIM product information management solution

Our customers

Our sector solution

We are currently implementing customer-specific digitalization projects for dozens of service companies, and we are involved in creating new types of services in which data volumes and data flows are used in the creation and targeting of new services.

Productivity solutions for office and information work

Software development partnership for service companies

Business Intelligence and data warehousing solutions for service companies